The following contractual document establishes the legal framework laying down the purchase of products and services through the website www.superglorioso.com, owned by SANSBIO S.L. (hereinafter: the Provider),
By accepting the present document you:
a. Agree to having read and understood the information contained herein.
b. Agree to having sufficient capacity to be able to purchase products and/or services.
c. Are aware of all the obligations contained herein.
The present Terms and Conditions will be valid for an indefinite period of time and are applicable to all purchases realized through this website.
The Provider reserves the right to modify these Terms and Conditions unilaterally at any time, without affecting any goods or services promoted that were acquired prior to the modification.
IDENTITY OF THE PARTIES
– The Provider of the goods or services contracted by the Customer:
Company name: SANSBIO S.L.
Trade name: Glorioso Super Nutrients
Company address: Sant Maurici, 14 17740 Vilafant (Spain)
VAT no.: ES B63309330
Telephone no.: +34 972 28 40 24
Listed in the Barcelona (Spain) public registry of commerce.
– The Customer, who registered on the website with a username and password, bearing full responsibility for their usage and safekeeping as well as for the accuracy of the personal data supplied to the Provider.
SUBJECT OF THE TERMS AND CONDITIONS
The subject of the present Terms and Conditions is to lay down the sales relationship between the Provider and the Customer from the moment the latter ticks the corresponding check box during the online sales process. The sales relationship involves the shipping and delivery of a specific product or service upon payment of the corresponding price published on the abovementioned website.
The contract procedure can only be carried out in Spanish. In the event another language can be used, this will be clearly indicated before starting the contract procedure.
The Customer is obliged to supply the required personal data on a voluntary basis upon registration and creation of their user account.
The Customer will choose a username and password and commits himself to making diligent use of them, to not communicating them or making them available to third parties, to informing the Provider in the event of loss, theft or unauthorized use so that the latter can proceed to blocking the user’s access immediately.
The Customer is not allowed to select words or expressions as usernames of any type that could confuse other users and undermine their access or which are rude, offensive or slanderous, or that are contrary to the law or the requirements of generally accepted morals and good customs.
Upon creation of the user account, the Customer is informed that in accordance with the requirements of art. 27 LAW 34/2002 of the Law on Information Society Services and Electronic Commerce (la Ley de Servicios de Sociedad de la Información y del Comercio Electrónico) the sales contract procedure consists of the following steps:
1. The process would be with safe payment gateway.
2. The customer could register as regular user or as a guest user.
Upon finalizing the contract procedures, an email will be sent to the Customer from the Provider’s contracting platform, stating all details such as price, shipping method, purchase date and estimated delivery date of the purchased product.
The orders will be delivered to the delivery address indicated by the Customer when placing the order. The Provider cannot be held responsible for any shipping discrepancies caused by incorrect, incomplete or fake address details, or when the delivery cannot take place due to causes beyond the shipping company’s control, such as the Customer’s absence at the moment of delivery.
Without limiting the foregoing, the Provider shall take appropriate measures with a diligent shipping company to ensure that the delivery can take place within the agreed delivery term. If the agreed delivery term cannot be respected, the Provider will do everything in their power to ensure delivery will be completed as soon as possible.
Order delivery will take place within 10 days (maximum) and in any event within no more than 30 days after the conclusion of the contract.
The Customer can check the shipping status of their order at any time by contacting the Provider through the abovementioned contact options.
In the event that the delivery term agreed upon is not respected, the Customer reserves the right to cancel the contract. In this situation the Provider should refund the full amount paid by the Customer without any delay.
In the event the Provider does not proceed to refunding the sum paid by the Customer, the latter has the right to reclaim twice the sum due and shall be entitled to compensation for any loss or damage suffered that exceeds this sum.
PERIOD FOR WHICH PRICES AND OFFERS REMAIN VALID
All displayed product prices include Value Added Taxes (VAT) and/or other applicable taxes and will be mentioned in euros (€). Unless stated otherwise, the price displayed does not include any shipping, handling, packing or insurance costs or any other additional service costs related to the purchased product or service.
Purchases shipped to EU member states will be subject to VAT.
Orders shipped to non-EU member states, or to the Canary Islands, Ceuta o Melilla, are VAT exempt.
Product prices will be published on the website and will be automatically introduced into the purchase agreement during the final part of the sales procedures. The Customer must take into account that the economical value of some of the products may fluctuate overtime. In any event, price modifications will be previously announced to the Users.
Each payment received by the Provider will generate an invoice billed to the registered Customer. This invoice will automatically be sent to the email address provided by the Customer and will be included in the shipping package of the purchased product.
For any information about the order the Customer can contact the Provider by calling the indicated Customer service telephone number or by sending an email to the abovementioned email address.
The order number can be found in the order confirmation email and should always be mentioned when contacting Customer Service by email or by phone.
Any additional accrual or customs costs, both in terms of actual payment as any related administrative expenses, are to be borne by the Customer.
The Customer has fourteen (14) calendar days upon receipt to return the goods.
The Provider shall refund the total amount paid by the Customer within fourteen (14) calendar days from the date of the Customer’s return notification. The refund will be processed by bank transfer or directly credited to the bank card used for the initial order payment.
Unless the goods are being returned because of product defects, any return-related shipping costs will be at expense of the Customer, even if in the initial order the shipping fees were not charged separately. These costs will be deducted from the amount to be refunded to the Customer.
Products must be returned in their original packaging and in perfect condition.
The return policy does not apply to downloadable software applications, to personalized products, to items that cannot be returned for reasons of hygiene or to other exceptions as laid down in the law.
APPLICABLE LAW AND JURISDICTION
Anything not specifically covered in these Terms and Conditions as well as its interpretation shall be governed by Spanish legislation. The Provider and the Customer agree to submit any conflict deriving from these Terms and Conditions to the Courts of Girona (Spain).
In the event the Customer has their address outside Spain, the Provider and Customer expressly waive any other jurisdiction than that of the Courts of Girona, Spain.